Downeast Dog News

Visiting the Groomer During COVID-19

By Elsebeth DeBiase | Jun 02, 2020

Dear Pet Owner,

Pet Grooming was officially allowed to open on May 1, 2020, as part of Maine’s staged approach to reopening businesses. Many rural Maine counties continue to have few reported cases of coronavirus. As a result, businesses with lower risk have been given the green light to operate with precautions. Pet owners can safely visit grooming facilities by following the direction of groomers and familiarizing themselves with industry guidelines developed by the Maine Department of Economic and Community Development.

The Maine DECD partnered with industry experts to develop a safe operating checklist for specific business sectors as well as general health safety guidance from the Centers for Disease Control.

The following summarizes the steps customers need to take when visiting a grooming facility:


1. Review the grooming salon’s website for COVID-19 procedures and protocols

2. Schedule an appointment for grooming services

3. Communicate grooming instructions and specific pet concerns via phone, text, or e-mail

4. Be prepared for curbside drop off and pick up

5. Text or call when you arrive at the salon and be prepared to wait outside

6. Groomers will supply their own leashes when moving dogs

7. One person should oversee handing off the pet to the groomer

8. Online or phone payment is encouraged

9. Grooming is not permitted if someone in the household is currently ill with COVID-19

10. Face coverings are encouraged for groomers and clients

More information on Maine’s structured reopening and industry checklists can be found at

Additionally, groomers would like to remind you that this is a remarkably busy time. We understand this is a stressful period in everyone’s lives and share your concerns regarding your pet’s well-being. The greatest gift you can give us right now is your patience. Social distancing customers from employees along with disinfecting takes time. Moreover, several weeks of grooming industry shutdowns has taken a toll on the condition of pet’s coats. We are happy to restore your four-legged family to a clean and comfortable condition, but navigating matted fur can be time consuming. Please understand many post pandemic shutdown grooms will require shorter summer trims.

As businesses reopen, safe operating procedures might change. It is important to stay informed and communicate with your groomer. Do not be afraid to ask questions and voice concerns. The safety of our customers and the pets in our care is of the upmost importance to us. We are here for you!


Elsebeth DeBiase

Maine Professional Groomers Association, President